Direct support
Contact us
The fastest way to reach us is by email:
support@meetweston.com
We aim to respond to all support requests within one business day. Our support hours are Monday–Friday, 9am–6pm ET.
What to include in a request
To help us resolve your issue quickly, please include where relevant:
- A short description of what you were trying to do and what happened instead.
- The deal or report you were working with, if applicable.
- Any error message you saw, and roughly when it occurred (date and time).
- Screenshots, if they help illustrate the problem.
Reporting a security concern
If you believe you’ve found a security vulnerability or want to report a security or privacy incident, please contact security@meetweston.com rather than the general support alias. For details on our security practices, see our Trust Center.
Service status
We communicate significant service changes and product updates through our changelog. If you’re experiencing an outage, email support and we’ll confirm status and expected resolution.